AZ Blinds Guarantee

The Arizona Blinds Guarantee

1

Our Price Guarantee

At Arizona Blinds, we understand that price is important, but we will never sell you off the shelf “cut-down” blinds or shades and call them custom. We wouldn’t put them in our house and we wouldn’t put them in yours. So what is our Price Guarantee? We will only sell you top quality products like Hunter Douglas, the largest manufacturer of blinds and shades in the world, or O’Hair Shutters, the highest quality built shutter on the market, or Panorama window films by SolarGard, featuring solar films that are actually carbon negative on our environment, and many others. ALL made right here in the USA. So yes, price is important. But so is making an investment that won’t fall apart in a couple of years. We promise to meet and beat any reputable dealer offering you the same quality of product, including brand, model, material, size and options with equal service and installation.

2

We Sell Only the Best Products

We promise to strive to offer you quality products with the best workmanship possible. We are experts in the window covering industry, and we know which products will last and which ones won’t. Most of our window treatments come with limited lifetime warranties. Normal wear and tear is expected and not covered, but if we sell you a faulty product, we will fix or replace it. We are probably the only window treatment dealer in Arizona with a full-time customer service manager to ensure customer satisfaction.

3

We Will Not Be Late

We know your time is valuable and we try to respect that in all that we do. If we aren’t respecting your time, we will give you a gift certificate to make for the lost time. We guarantee that your Arizona Blinds design consultant will be at your home or business on time or within an hour of your appointment. We also promise that your installation technician will arrive within your scheduled window or that you will be notified if there is a delay. If either of your consultant or your installation technician fails to arrive within the scheduled time frame agreed upon, we will give you a $25 gift certificate!

Some of the products that we stand behind

No other manufacturer of shutters in the world offers a TRANSFERABLE LIFETIME WARRANTY that we’re aware of.

Not very many dealers of Hunter Douglas can offer this Promise. If for any reason you aren’t satisfied with your Hunter Douglas purchased product, you can exchange it for another product. Time limitations and other requirements apply, just ask us about it.

Blinds Guarantee

The Hunter Douglas® Lifetime Guarantee is an expression of our desire to provide a thoroughly satisfying experience when selecting, purchasing and living with your window fashion products. If you are not thoroughly satisfied, simply contact Hunter Douglas Inc. at 1-800-789-0331 or contact us by email. In support of this policy of consumer satisfaction, we offer our Lifetime Limited Warranty, applicable for U.S. customers only, as described below.

Covered (By a Lifetime Limited Warranty)

  • Hunter Douglas window fashion products are covered for defects in materials, workmanship or failure to operate for as long as the original retail purchaser owns the product (unless shorter periods are provided below)
  • All internal mechanisms.
  • Components and brackets.
  • Fabric delamination.
  • Operational cords for a full 7 years from the date of purchase.
  • Repairs and/or replacements will be made with like or similar parts or products.
  • Hunter Douglas motorization components are covered for 5 years from the date of purchase.

Not Covered (By a Lifetime Limited Warranty)

  • Any conditions caused by normal wear and tear.
  • Abuse, accidents, misuse or alterations to the product.
  • Exposure to the elements (sun damage, wind, water/ moisture) and discoloration or fading over time.
  • Failure to follow our instructions with respect to measurement, proper installation, cleaning or maintenance.
  • Shipping charges, cost of removal and reinstallation.